We ship globally, excluding Russia, Belarus, Pakistan, and Turkey.

For all international deliveries, we use the express courier service. Each shipment requires a signature to prevent mailbox theft.

If you are unavailable on the delivery day, you can select various options on the courier’s website. These options include rescheduling delivery for a later date, dropping off the package at a relay point, leaving it in a secure location, or allowing a third party to receive the package.

 Deliveries take 5 to 10 days.

Free international delivery is available for orders over $500 USD on our website.

🇺🇸 Orders to the USA (Effective March 12, 2026)

• All Inclusive: Taxes and duties are automatically calculated and collected at checkout.
• No Surprise Fees: You will not be charged any additional fees upon delivery.

🌍 All Other Countries

• Not Included: Your total at checkout does NOT include local taxes or duties.
• Payment on Arrival: Our shipping partner will contact you to collect these fees before delivery.
• Refusal to Pay: If customs fees are not paid and the parcel is returned to us, any return shipping costs will be deducted from your refund.

Visit our order tracking page and input your order number and email address to track your package.

Tracking # is also available in the shipping confirmation email.

If you would like to change the delivery address you submitted with your order, please visit our contact page, by email: info@earthen-co.com or call +852 34622628.

If you encounter any delivery issues with your order, please reach out to us directly via our contact page, email: info@earthen-co.com or call us at +852 34622628. We will coordinate with the carrier and do everything we can to ensure your package arrives at the correct destination.

We want you to be completely satisfied with your new timepiece. We offer a 14-day window for returns and exchanges if you change your mind, and a 12-month warranty covering any manufacturing defects.

Please see the specific policies below.

If the watch is not for you, you have 14 days from the date of delivery to request a return or exchange.

• Condition: The watch must be unused, unworn, and in its original packaging with all contents included.
• Return Shipping Cost: You are responsible for the cost of return shipping.
• Duties & Taxes: We are unable to refund any duties or taxes that were paid on the original shipment.
• Refunds/Exchanges: Once we receive and approve the return, we can offer a full refund for the product or process an exchange. For exchanges, we will settle any price difference with you directly.

All our watches are covered by a 12-month warranty against manufacturing defects.

• Costs: If your watch is faulty, we will cover all costs.
• Return Shipping Cost: We will provide a prepaid shipping label for the return.
• Duties & Taxes: We will cover any duties and taxes incurred for both the return shipment and for sending the repaired or replacement watch back to you.
• Resolution: We will work with you to repair the watch, send a replacement, or issue a full refund.

Please visit our Contact Page (or by email: info@earthen-co.com) within the appropriate timeframe (14 days for change of mind, 12 months for warranty) and fill out the return form. Once your request is submitted and approved, our team will provide you with detailed instructions on how to proceed.

We reserve the right to deny any return or exchange if the product shows signs of wear or is not in its original condition.

Approximately 5 to 10 days will be required after our workshop receives your product.

Watches: 

Our warranty covers all manufacturing defects that arise during normal usage under the conditions outlined below. If our workshop identifies any faulty components as defects caused by manufacturing errors, we will replace them at no cost.

Please note that the warranty does not apply in these situations:

1. Loss or theft
2. The watch shows wear and tear from normal ageing, including scratched glass and impacts on the case.
3. Any damage to the watch, whether to the whole device or parts, due to improper handling, lack of maintenance, negligence, accidents (such as drops, scratches, crushing, or broken glass), misuse, or not adhering to the instructions given by Earthen Co.
4. Any damage indirectly associated with the regular wear and tear of the watch, including non-functioning parts, defects, or inaccuracies in the watches.

 

Straps and accessories: 

Our warranty for bracelets and accessories includes all manufacturing defects that occur during typical use, as outlined in the conditions below. We will replace any defective item at no cost if a manufacturing error is identified by our workshop, such as aesthetic defects, stitching issues, damaged leather, or scratched buckles.

 

Please note that the warranty is not applicable in the following cases:

1. Loss or theft.
2. General wear and ageing of the item (such as discolouration of the leather, etc.)
3. Any damage caused by misuse, neglect, accidents (such as scratches), or improper item handling.

The warranty remains valid for one year from the order date.

Yes. Earthen Co. ships to the United States. USA taxes and duties are calculated and collected at checkout, so customers should not be charged additional fees on delivery.

The current Summit MK II preorder badge states June 2026 delivery. This applies to active Summit MK II preorder products unless a specific product page says otherwise.

The Summit MK II uses an automatic Miyota 9039 movement with an approximately 42-hour power reserve.

The Summit MK II uses a ceramic case with sapphire crystal. The collection is designed around ceramic as a scratch-resistant, color-stable material and a compact field-watch silhouette.

The Summit MK II case is 38mm in diameter, 45mm lug to lug, 10mm thick including the glass, and uses a 20mm lug width.

The Summit MK II is listed at 100m / 10ATM water resistance.

The Summit MK II line includes Blue Bird, Whiteout, and Overcast. Blue Bird uses an all-lume white dial, Whiteout uses a white ceramic case with a matte black dial, and Overcast uses a matte black ceramic case with a muted dark alpine-inspired dial.

Earthen Co. focuses on ceramic automatic watches with a quiet, terrain-led design language. The Summit Collection combines compact everyday proportions, alpine-inspired color stories, vintage field-watch utility, sapphire crystal, Super-LumiNova details, and an automatic Miyota movement at a $899 USD price point.

The Summit Collection is inspired by alpine light, shifting weather, and vintage ski culture. Blue Bird, Whiteout, and Overcast each translate a different mountain condition into a ceramic automatic watch.

Earthen sits between the two. The watches use practical specifications such as ceramic cases, sapphire crystal, automatic movements, and 100m water resistance, but the brand language is softer, more atmospheric, and built around landscape, material, and mood.